{"id":6053,"date":"2022-07-26T14:59:34","date_gmt":"2022-07-26T13:59:34","guid":{"rendered":"https:\/\/binbath.moot.ltd\/?page_id=6053"},"modified":"2025-06-01T17:09:46","modified_gmt":"2025-06-01T16:09:46","slug":"faqs","status":"publish","type":"page","link":"https:\/\/binbath.com\/cleveland\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][toggles style=”minimal” accordion=”true” accordion_starting_functionality=”default”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Why should I have my bins cleaned professionally?”][vc_column_text]Bacteria such as tuberculosis, salmonella, E coli., Listeria, Staphylococcus, and Streptococcus, constantly multiply in trash bins creating a health hazard. Our service cleans and sanitizes trash bins to eliminate 99.9% of bacteria in trash cans.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”How often should I clean my bins?”][vc_column_text]This answer depends on, frankly, how dirty your bins tend to get, along with a number of other variables (personal cleanliness preferences, children, pets, outside critters, etc.).\u00a0 We offer several different options to keep your bins scrubbed year round, according to your preference on frequency.\u00a0 Options include Monthly, Bi-Monthly, Quarterly and One Time Cleanings. Click on the Pricing Page to find out more.[\/vc_column_text][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Why should I pay to have my bins cleaned when I can do it myself?”][vc_column_text]We\u2019ll do a much better job than you could ever do yourself. We clean bins with extremely hot water (up to 200 degrees) under 3500 PSI. We use far less water and we collect and dispose of the wastewater properly and safely.[\/vc_column_text][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”When will you come to clean my bins?”][vc_column_text text_direction=”default”]We will schedule your bins to be cleaned the morning\/day after your garbage and recycling bins have been emptied. \u00a0We recognize occasionally the garbage collection companies like to surprise us and change up their routes\/pick-up dates, so in the event that takes place we\u2019ll reach out to coordinate a rescheduled cleaning service.\u00a0 Questions or concerns on the timing of our next-day cleaning?\u00a0 Click Here: www.binbath.com\/nextday<\/a>[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”How do I sign up?”][vc_column_text text_direction=”default”]Just click any of the links on our page that say “Sign Up!” and then fill out the form.\u00a0 Once registered, we will get you scheduled and send you a notification for your first service. You will only be charged after service has been completed (except with your first cleaning service – which will be charged at the time of sign-up), and you will get a receipt via email after each service. You will receive email\/text reminders leading up to all of your upcoming service visits.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do I need to keep payment info on file?”][vc_column_text]Yes, you will need to enter your payment information into our secure payment portal. You will have to select the option to allow Bin Bath to charge in the future. Once that has been done, we will get you set up on the schedule and notify you of your first cleaning.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”How soon can you get here?”][vc_column_text text_direction=”default”]We will make every effort to get to your bins as soon as possible. Our routes are established to optimize efficiency and minimize multiple trips into the same neighborhood on consecutive weeks. Our sophisticated routing software allows us to efficiently plan the fastest route possible.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Do we use hazardous chemicals?”][vc_column_text]No, we use an environmentally friendly, biodegradable deodorizer that contains natural essential oils to effectively neutralize odors.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Is this a subscription service? Am I locked in?”][vc_column_text]Bin Bath operates a bit like a utility payment you\u2019d ordinarily incur\/make – \u00a0kind of like your trash pickup service. You consistently produce and dispose of trash, so we offer consistent service plans according to your frequency and cleanliness needs \u2013 Monthly, Bi-Monthly, or Quarterly.\u00a0 That said, you can adjust the service interval, pause service for events such as vacation, reschedule, or stop at any time.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”How will I know that Bin Bath is coming?”][vc_column_text]Once you’ve signed up, we will schedule you as soon as possible and notify you of the first service date. Leading up to your cleaning visits, you will receive a text\/email notice in advance of the day of service, and also the morning of service, as a reminder to leave your bins outside for us![\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What if I need to reschedule a service?”][vc_column_text]We understand that things such as vacation and medical events happen.\u00a0 We kindly ask that you let us know with as much advanced notice as possible.\u00a0 With our text\/email reminder system, we will make it as easy as possible for you to facilitate a rescheduling, however please note it may be up to multiple weeks before we can coordinate you back on the schedule as our routes typically dictate the rescheduling timeframe. If you alert us in advance there will be no charge to be rescheduled. \u00a0If communication has not been made in advance by the client, and the bins are not present, the client may be subject to a rescheduling or cleaning-service fee.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Will my bins be spotless?”][vc_column_text]The happiness of our customer base is always our #1 priority.\u00a0 We will make every effort to get your bins as clean as possible, with the goal of them looking brand new.\u00a0 That said, the reality is that most trash bins have been heavily abused for many years. We will use several different techniques to remove stubborn stains and gunk, but sometimes it takes multiple treatments to get everything off the inside. This is another reason we recommend our subscription plans. Your bins will continue to get better and better with each treatment. \u00a0All this said, if you are not happy with the result, then we are not happy. Please reach out if you have any questions, comments or concerns, and we will do what it takes to make it right for you![\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Does Bin Bath work year round? What about bad or cold weather?”][vc_column_text]Trash piles up year-round, so we absolutely keep operating year-round!\u00a0 The Winter season presents challenges, and the cleaning mechanisms of the truck will not operate properly in a polar vortex. To plan for such an event, we have scheduled our cleaning rotations (monthly = every 4 weeks, bi-monthly = every 8 weeks, quarterly = every 12 weeks) to provide \u201cslack\u201d in the calendar so we have extra time to provide your cleaning services over the winter months.\u00a0 If, due to inclement\/winter weather, we are not able to service your bins, we will reschedule your service at a date in the near future. If we can’t get it done in a timely fashion, no need to worry, you are only charged after you have been serviced.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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